Privacy Policy
Last updated: January 2025
1. Introduction
At Twogle, we understand that your relationship data is deeply
personal and sensitive. This Privacy Policy explains how we collect,
use, protect, and share information when you use our AI-powered
relationship app. Your privacy and the security of your data are our
top priorities.
2. Information We Collect
We collect information that you provide directly to us, including:
-
Account Information: Names, email addresses, and
profile details
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Relationship Data: Information about your
relationship dynamics, goals, and milestones
-
Communication Data: Messages and interactions
within the app
-
Assessment Responses: Answers to relationship
assessments and questionnaires
-
Activity Data: Your interactions with features,
activities, and tools
3. How We Use Your Information
We use the collected information to:
-
Provide personalized AI-powered relationship insights and
recommendations
-
Generate customized activities and growth plans for your
relationship
- Improve and develop new features for the app
- Communicate with you about your account and app updates
- Ensure the security and integrity of our services
4. Data Security
We implement industry-leading security measures to protect your
data:
-
End-to-End Encryption: All sensitive relationship
data is encrypted
-
Secure Storage: Data is stored in secure,
encrypted databases
-
Access Controls: Strict internal access controls
and authentication
-
Regular Audits: Security audits and vulnerability
assessments
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may
share information only in these circumstances:
-
With your partner, as part of the couple's shared experience in
the app
-
With service providers who assist in operating our app (under
strict confidentiality agreements)
- If required by law or to protect rights and safety
- With your explicit consent
6. AI and Machine Learning
Our AI systems analyze your data to provide personalized
recommendations. This processing:
- Happens securely within our systems
- Uses anonymized and aggregated data for model improvement
-
Never shares individual relationship details with third parties
- Can be opted out of at any time through your settings
7. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct or update your data
- Delete your account and associated data
- Export your data in a portable format
- Opt-out of certain data processing activities
- Control notification preferences
8. Data Retention
We retain your information only as long as necessary to provide our
services and fulfill the purposes outlined in this policy. When you
delete your account, we will delete your personal information within
30 days, except where retention is required by law.
9. Children's Privacy
Twogle is intended for users aged 16 and above. We do not knowingly
collect personal information from children under 16. If we learn we
have collected information from a child under 16, we will delete
that information promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries
other than your own. We ensure appropriate safeguards are in place
to protect your information in accordance with this Privacy Policy.
11. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze app usage and performance
- Provide personalized experiences
You can control cookie preferences through your device settings.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify
you of any significant changes through the app or via email. Your
continued use of Twogle after changes indicates acceptance of the
updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our data
practices, please contact us through the app or visit our website.
We are committed to addressing your concerns and ensuring your
privacy is protected.