Help & Support

Contact Us

Need help with your Twogle account or have a question? Our support team is here to assist you.

We typically respond within 24-48 hours during business days.

How do I create my couple profile?

After downloading the app, sign up with your email or phone number. Once your account is created, invite your partner using a unique couple code. Both partners need to accept the invitation to activate the couple profile.

Is my relationship data private and secure?

Yes. We use end-to-end encryption to protect all sensitive data. Your conversations, activity history, and personal insights are never shared with third parties. Read our Privacy Policy for full details.

Can I use Twogle without my partner?

Twogle is designed for couples. While you can explore some features solo, the full experience requires both partners to be connected on the platform.

How do I delete my account?

You can delete your account from the app settings. Go to Settings > Account > Delete Account. Please note that this action is permanent and all your data will be removed. If you need assistance, contact us at [email protected].

How does the AI relationship coach work?

Our AI coach uses science-backed relationship research to provide personalized insights and guidance. It analyzes your interaction patterns (with your consent) and offers suggestions to improve communication, resolve conflicts, and strengthen your bond. It is not a substitute for professional therapy.